Customer Care

 

Jewelry Care

As much as we know you want to wear your pieces all the time, we do not recommend sleeping in, showering in, exercising in your Christina Greene jewelry. Additionally, many beauty products like perfume, hair spray and lotions can cause discoloration or tarnishing of the metals.  Our long necklaces especially need to be treated with extra care as to not be stretched or pulled. Always use the clasp if you are wrapping any styles. Store your jewelry in a soft cloth or the pouch provided away.

 

Jewelry Repair

All jewelry from Christina Greene is handmade from high-quality materials and semi-precious stones that are meant to last. However, we understand that sometimes jewelry does break. If at any time, a piece from Christina Greene breaks, please contact us by emailing info@christinagreenedesigns.com and we will contact you with the return procedure.

All products that break due to a defect in material or craftsmanship within one year of purchaser will be fixed and mailed back to you free of charge.

 

Questions or Concerns

If you have any questions or need additional photos, please contact customer service at info@christinagreenedesigns.com or 832.803.9152, and we will try our best to answer any questions.

 

Shipping

All items from Christina Greene will be mailed within 2 days of your purchase. Please note that special requests will take longer. You will receive a shipping confirmation with tracking information once shipped.

 

Return and Exchange Policy

Your satisfaction is very important to us. If you are not happy with your purchase, you are welcome to return your item(s) within 14 days of initial purchase for a return or exchange for something else you love! Items must be in their original condition with tags and packaging.

For Returns or Exchanges, click here.